Want personalized help with a computer problem? There are several
ways we can help; try the forum
where our moderators and other individuals can help work out the
issue, call the service department at 336-767-1133, arrange for a
remote service call where we can diagnose and fix your computer from
our computer, or arrange for service either in our store or at your
home or business.
Services available at Dragonware Computers
Virus Clean
Spyware Clean
Reload Windows and system drivers
Upgrade Memory
Repair computers
Fix laptops
Replace power jacks on laptops
Replace broken notebook LCD screen
Onsite computer repair
Repair Windows errors
Hardware installation
PC setup and installation
Network design
Network installation
Computer hardware upgrades
Malware removal
Tips to keep your computer running
smoothly:
1 Maintain your antivirus/antispyware product.
It is easy to "install it and forget it" but paying attention to
your security software can prevent heartache later. Look at
when the last updates were downloaded. It should be at least
within the last week. Double-check that scans did complete.
If your program tells you that it requires your input to finish,
then follow the on-screen instructions to complete the scan.
2 Install programs one at a time.
It's easy to stack up your software and get ready to install your
favorite programs, especially when you have recently reloaded or buy
a new computer. Slow down a little bit. If you install
several programs and then your PC acts funny, how will you know
which program caused the problem? It is much easier to install
a program and verify that it is working correctly before moving on
to the next one, than it is to backtrack and figure out where things
went wrong.
3 Safely close out any windows that pop-up on your
browser.
If you get a strange pop-up message on your screen that requests
that you click OK or Cancel or Yes or No, the best thing to do is
not click on anything in that box! If someone is sneaky enough
to pop-up an advertisement on your PC, it would be a bad idea to
trust them to be honest with the content of their advertisement.
Close out the pop-up window either by clicking on the X in the right
hand corner, by pressing Alt + F4 with the box highlighted, or by
ending the task in the Task Manager.
4 Download free protection tools if you don't subscribe
to an internet security package.
There are free tools for infection cleanup if you do not like the
idea of purchasing an internet security package every year.
While these are free, they are limited and come with no warranties.
Click
here
to see a video we did for WXII12 concerning these free utilities.
AVG has since released version 8.0 which we have seen some problems
with Dell PCs. We do not recommend AVG 8 if you have a Dell
computer at this time.
5 Clean dust, tar from cigarettes, pet hair and other
contaminants out of your computer.
Most overheating problems are caused by dust and other insulators
covering your computer's circuitry and fans. For smokers, cleaning
is even more important as the tar sticks to fan blades and can cause
them to stop turning completely. Removing the side panel and blowing
the dust and other particles out of the computer can be a life
saver. We do not recommend vacuums as the brushes can conduct static
electricity. See below before pictures, a video of how to blow the
dust out, and after pictures of a machine we like to call.....Dusty.
Before being cleaned.
After being cleaned.
DriveSavers has saved critical data for several of our customers.
They are our most trusted data recovery company, and now are working
with several insurance companies to help cover your intellectual
losses. As an added bonus, the first customer needing data
recovery who comes into the store and has their drive sent off to
drive savers will receive a coupon for $500.00 off. Only one
coupon is available. Coupon is currently reserved. Will remove
notice from site or remove coupon from site based on whether
customer uses coupon or not.
Virus Clean
