Looking for computer repair services? We repair and upgrade computers all over the triad (Winston-Salem, Clemmons, Kernersville and more) with our carry-in or service call options. We offer nationwide services with remote assistance.*

Diagnostic: $45
Our technicians will determine whether problem is hardware or software, full hardware tests with printout of results (when capable), installation of any missing or corrupt drivers for the hardware provided, and recommendation for other repairs if needed.

Online Diagnostic (Requires Working Internet Connection): $39
Our technicians will determine whether a problem is related to software.  This service includes tweaks of the operating system, Windows updates, installation of any missing or corrupt drivers, and recommendations for other repairs or upgrades if needed.

Virus and Spyware Clean: Successful clean: $79 Unsuccessful clean: $55
Our technicians will complete an advanced removal of Viruses, Spyware, Malware, Grayware, and malicious Rootkit applications.  If a clean is unsuccessful, you can choose to take the computer as-is for the reduced rate, or you may choose to reload the system at an additional prorated price of $65.
Online Virus and Spyware Clean (Requires Working Internet Connection): $69
Our technicians will remove Viruses, Spyware, Malware, Grayware, and malicious Rootkit applications.  If a clean is unsuccessful, you can choose to bring the computer into the store for either advanced cleaning (see above; $10 price difference will apply) or reload the system at an additional prorated price of $65.

Format and Reload: $75
Our technicians will erase the hard drive and restore to factory default.  Windows licenses and optional software must be provided.

Data Backup: $30
We will backup data and restore it back to your computer after a reload.
Data Backup w/ media: $30 + $5 per disk
Do you need your data on a disk?  We can back it up to CDs or DVDs

Expedited Service (moves your service to the front of the line): $50
Can’t wait?  We offer an expedited service option.  This will guarantee that your service is put on the bench immediately and our technicians will start working on your computer.

Onsite: $75/hour
Our technicians can come to you!  Whatever the problem, our rates are the same for all of our customers – home users or business customers.  We can troubleshoot and fix printing problems, startup problems, or even network problems.  Price is per hour including travel time, minimum 1 hour, each additional hour is billed in 15 minute increments.
In-Store labor: $50/hour
Do you have questions about your computer?  Do you want to learn how to do something?  We can help with our in-store hourly service.  You will have a technician dedicated to your needs.  Please have all of your questions ready so that we can go over them in a timely manner.

Laptop Repair: $75
Power jacks and LCD screens get damaged and need to be fixed or replaced.  Our technicians will repair or replace your laptops hardware.  Hardware price not included.

Insurance Quotes for Environmental/Shipping Damage - $45.00
When your computer is damaged due to the environment (electrical surge, flood damage, etc...), your insurance company will want to verify the extent of the damage before issuing the check for the replacement computer.  In most cases, an insurance statement from a service center is sufficient for them to issue the check. If your agency requires a special form to be completed by a technician, please bring that with you at time of check-in.  The $45 diagnostic is normally reimbursable by your insurance agency.  If there is a question about the reimbursement, check with your insurance agency first.